Refund policy
Eligible physical merchandise may be returned within 30 calendar days of delivery, unless otherwise stated.
Returns require prior authorization from Code My Euro and must generally be unused, undamaged, and in original resalable packaging with all included hardware and accessories.
Products that have been installed, modified, damaged, scratched, or otherwise used may not be eligible for return.
A 20% restocking fee may apply to authorized returns where permitted by law. Original shipping charges are generally non-refundable, and the customer is responsible for return shipping unless otherwise agreed.
Custom, special-order, personalized, programmed, or vehicle-specific products are generally non-refundable and non-cancellable once processing has begun.
Shipping & Damaged Orders
Customers should inspect shipments promptly upon delivery.
Shortages, incorrect items, or shipping damage should be reported to Code My Euro as soon as reasonably possible. Customers should retain the original packaging and provide photographs or other documentation when requested.
Code My Euro is not responsible for carrier delays or circumstances outside our reasonable control.
Refused or undeliverable shipments may be subject to return shipping charges, carrier fees, and applicable restocking fees.
Warranty
Products are covered only by a manufacturer's warranty when one is provided by the manufacturer, unless Code My Euro expressly provides a separate warranty in writing.
Warranty coverage may be denied for abuse, neglect, misuse, improper installation, modification, racing/competition use, improper maintenance, electrical damage, water damage, or other conditions excluded by the applicable warranty.
No warranty is provided for damage caused by circumstances outside Code My Euro's reasonable control.